Q
How do you make our business long-term and good relationship?
We keep good quality and fast delivery to ensure our customers win more projects. We respect every customer as our friend and we sincerely do business and make friends with them.
Q
How do you control the quality?
We control product quality by IQC, and 100% quality testing before packing and delivery.
Q
How long is your delivery time?
Generally it takes 3-5 days for samples and 15-20 days after your order for massive production.
Q
What is the Minimum Order Quantity (MOQ)?
The MOQ varies depending on the product type. For standard products, the MOQ is typically 500 units. Customized products may require a higher MOQ. Trial orders with smaller quantities can be negotiated-please contact us with your specific needs.
Q
Can you provide customized products or private label services?
Yes, we can. We support customization of product specifications, appearance, and packaging, and offer OEM/ODM services. Please provide your specific requirements, and we will evaluate and propose a solution.
Q
How are logistics and shipping arranged?
We offer trade terms such as EXW, FOB, and CIF, and can assist with sea/air freight arrangements. Shipping costs are calculated based on destination, weight, and transportation method, and will be detailed in the quotation. IF OUR MASSIVE PRODUCTS ARE DIFFERENT FROM SAMPLES WE SENT TO YOU , WE PROMISE TO ACCCEPT RETURNING SHIPMENT WITHOUT ANY DELAY.